Policy

RETURN & REFUND POLICY

The Buyer has a period of 14(fourteen) working days, from the date of receipt of the Products ordered, to retract without having to justify reasons or pay penalties, with the exception of the return costs that remain in his charge and which he will have to pay.

The Buyer who wishes to exercise his right of withdrawal must send the retraction form to Radiolab LTD at the details mentioned in Article 2 of these attached to these duly completed terms and conditions, or a statement clearly expressing its willingness to retract and containing its order number.

Products must be returned to Radiolab LTD within their original packaging, without excessive delay and no later than 14 (fourteen) calendar days following the communication, by Buyer, his willingness to retract. They must be accompanied by a copy of the corresponding purchase invoice. TheBuyer is deemed liable for the deterioration of the Products upon their return to Radiolab LTD.

The Buyer will be refunded in the best of charge and no later than 14 (fourteen) days from the actual date of receipt by Radiolab LTD of the application retraction of all the sums paid for his order, net of the return costs, which remain at the expense of the Buyer. However, Radiolab LTD reserves the right to defer this refund until the actual recovery of the Products.

SHIPPING INFO

1. delivery

1.1 Territory of delivery

The Site indicates, for each The product offered for sale, the possible delivery territories for this product.

The delivery of the Products ordered on the Site will be made at the address indicated at the time of the Buyer's order as a "delivery address" (which may be different from the billing address), provided that it is located in the territory of possible delivery for the affected products.

1.2 Delivery modes

Different delivery methods may be possible, depending on the product categories and their weight.

The Buyer is informed before the validation of his order of possible delivery methods for the product ordered as well as the time and cost corresponding to each of these modes.

The Buyer must select the desired delivery method and give all the information necessary for the actual delivery of the Product in this mode.

Proof of delivery to the Buyer by the carrier proves that the delivery has been completed.

1.3 Delivery time

The Site mentions, for each The product offered for sale, indicative delivery times depending on the territories and delivery methods. RADIOLAB LTD guarantees delivery within a reasonable time given the location of delivery and the possibility offered you carriers at the time of order. However, the delivery time indicated by RADIOLAB LTD is an indicative time frame and does not take into account any delays of the selected carriers.

The actual delivery time will be confirmed to the Buyer in the order confirmation email.

Failing to deliver within the above time, the Buyer can resolve the order, by letter recommended with acknowledgement or in writing on another durable medium, if, after having RADIOLAB LTD, on the same terms, to make the delivery within a reasonable additional time, it did not execute within that time.

The contract is considered resolved upon RADIOLAB LTD's receipt of the letter or written informing it of this resolution, unless it has been executed in the meantime.

If the contract is resolved under the above terms, the Buyer will be reimbursed for all the sums he has paid, including the delivery fee, no later than 14(fourteen)days after the date on which the a contract was denounced.

In any case, RADIOLAB LTD reserves the possibility of getting closer to the Buyer in order to offer alternative solutions for reimbursement of the price of the products and the delivery costs. The Buyer will have to express explicitly and on sustainable terms its acceptance of the choice of an alternative method of reimbursement.

Terms & conditions
Human Rights, Health and safety and Environment Policies
1. Introduction
RADIOLAB LTD is committed to acting ethically and with integrity at all times. To achieve this, the RADIOLAB LTD has implemented and enforces effective systems and controls in all its business dealings and relationships throughout the world.
2. Modern Slavery
Modern slavery is a criminal offence under the Modern Slavery Act 2015 and a violation of fundamental human rights. Modern slavery can occur in various forms, including the offences of: holding another person in slavery or servitude; forced and compulsory labour; and human trafficking for exploitation all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain.
The RADIOLAB LTD has a zero-tolerance approach to modern slavery and is committed to identifying and minimising so far as possible the risk of slavery and human trafficking occurring in its supply chains and in all areas of its business.
The RADIOLAB LTD is committed to ensuring there is transparency within its organisation, and in its approach to tackling modern slavery throughout its business supply chains, consistent with its disclosure obligations under the Modern Slavery Act 2015. The RADIOLAB LTD expects the same high standards from its Employees.
As part of the RADIOLAB LTD contracting processes, specific obligations against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, are included in our terms and conditions. Again, the RADIOLAB LTD expects its Employees to hold their own suppliers to the same high standards.
The prevention, detection and reporting of modern slavery in any area of the RADIOLAB LTD business or supply chains is the responsibility of all those working for the RADIOLAB LTD or under the RADIOLAB LTD control. Employees are required to avoid any activity that might lead to, or suggest, a breach of this Code of Conduct. Policies and procedures must be implemented and monitored to ensure modern slavery is not taking place anywhere in an Associate’s own business or supply chains and employees, suppliers and all those reporting to an Associate should receive training on the issue of modern slavery to a level relevant to their role.
3. Human Rights (not covered by the Modern Slavery Act 2015)
Policies that are consistent with the spirit and intent of the Human Rights Act 1998 should also be adopted. Such policies may include: elimination of discrimination in employment; prohibition of child labour; eradication of harassment, physical or mental punishment or abuse; reasonable wages (including, at least, the minimum wage) and hours of work; and freedom of association.
4. Health and Safety
The RADIOLAB LTD expects its managers to provide its employees with a safe and healthy work environment.
Policies and procedures regarding the prevention of ill health and injury should be implemented through the training of our Employees’ employees to a level relevant to their role.
Performance should be continually measured and systems must be in place to mitigate and manage risk.
5. Environment
Employees should have in place initiatives to minimise their negative impact upon the environment and to maximise resource efficiency wherever possible.

Privecy Policy
The General Data Protection Regulation is a set of laws put in place by the European Commission from 25 May 2018 for all companies that have a business in Europe. RADIOLAB LTD is therefore concerned.
WHAT DOES IT ACTUALLY CHANGE?
To protect Internet users from data leaks or the misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer treatments that are carried out from collected data.
Like all e-retailers, we collect data on our Internet users and work with several third-party providers, who therefore have access to some of our data.
This data is essential to give you the best possible experience on our website and ensure the smooth running of your order.
Where are the RADIOLAB LTD SITE SERVEURS?
The servers on the RADIOLAB LTD website are exclusively at OVH, in France, in data centers in northern France.
In these servers, there is our database necessary for the operation of the site. Information about accounts receivable is stored there.
In order to allow you to find your order history, this data is only deleted if you request it.
Is IT THAT RADIOLAB LTD REVEND MY PERSONAL DATA?
RADIOLAB LTD does not resell your personal data, and we will never do so.
Some companies exchange customer files for commercial exploration, as is not the case with RADIOLAB LTD.
All the data we collect is with us and will never be given, rented or sold to a third party company.
ARE MY PASSWORDS SAFE?
Passwords are stored "encrypted" and cannot be decrypted. So your passwords are safe.
WHAT ABOUT MY CREDIT CARD NUMBER?
For credit card payments, we work with one of the largest French provider, stripe and Paypal, which guaranteesthe security of your data.
At no time do we have access to your credit card number.
WHAT ARE THE PERSONAL DATA THAT YOU ARE ON ME AND WHAT DO they do?
RADIOLAB LTD may ask the Internet user for personal data when viewing and using the site, including:
When the User creates an account,
When the User makes an order on the Site,
When the Internet user contacts customer service.
The data collected is intended for the use of RADIOLAB LTD to manage the commercial and contractual relationship with the Internet user and inform him, if necessary, of offers and news.
The Internet user may receive, if he has expressly consented, electronic surveys emanating from RADIOLAB LTD and its partners.
The Internet user can waive it at any time via the churn link contained in the above electronic surveys.
In accordance with the Computer Law and Freedoms of 6 January 1978 amended by the law of 6 August 2004The visitor has a right of access, opposition and correction to the personal data concerning him as specified in the chapter "protection of life private sector."
The use of cookies by the site's publisher is only intended to enable or facilitate electronic communication.
The visitor and/or customer is invited from the start page to mark his consent on the use of these and in any event retains the possibility to accept or object to the registration of cookies by setting the options of his internet browser.
Order:
When you create a customer account on our website, we store in our systems all the information you need to order: your email, your first and last name, your postal address and your phone number so that we can prepare and you deliver your package.
This order data is transmitted to the various suppliers who work to get your parcel to your home: our logistician who prepares the package and the carrier that brings it to your home.
They have absolutely no right to use your data for anything other than to process your order and must remove that data from their computer system after processing. These providers store data in data centers in Europe.
However, if you choose to have your data delivered outside Europe, your data as well as your postal address is necessarily transmitted to the logistics services of the carrier that will deliver you to that country.
Newsletter:
If you have given us your consent, we also use your email address to send you our weekly newsletter. Be aware that if you no longer want to receive these emails, you can unsubscribe at any time by clicking the "unsubscribe me" link located at the bottom of the newsletter or directly on the site in your area my account / your personal data. The effect is immediate.
The provider we use for our newsletters is French, and ISO-27001 certified. As such, it guarantees us maximum security on data storage.
Statistics:
In order to constantly improve, we use software and services operated by third-party providers to enable us to better understand our business. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.
Most of our tools are hosted in France or Europe, but some have a ctivity in the United States.
As a result, all this data manipulated for statistical purposes outside Europe is fully anonymised.
Advertising:
Like most online merchants, we record your visits and then show you advertising when you browse other websites. This process does not handle any personal data and neither the advertising agency nor the third-party sites displaying our advertisements have access to your contact information.
If you no longer want to see our ads, you can delete cookies from your web browser.
How do I remove cookies? https://www.comment-supprimer.com/les-cookies/
Product reviews:
Your email address, name, first name and order reference are forwarded to our partner Diduenjoy who will send you a satisfaction survey. This data is not transmitted to any other company and this data is only used to evaluate your shopping experience on the RADIOLAB LTD website.
WHAT Do I WANT to DO OR SUPPRIMER THE DATA THAT YOU HAVE ON YOU?
Most of the data can be editable directly by yourself from your customer space on our website.
If you can't find what you want, we invite you to write an email specifying your request.
COOKIES POLICY
RADIOLAB LTD (hereafter referred to as "RADIOLAB LTD")communicates to Internet users, through this policy, that it can use cookies when the user browses the various interfaces and pages of the site (the "Website") as well as during the registration process, downloading and updating it.
While using the Website, you expressly accept and authorize the use of cookies, in accordance with our Cookie Policy.
What are cookies?
A cookie is a small text file that a web server can keep on a computer's hard drive to store information about the user. The cookie identifies your computer in a unique way, and can only be read by the website that sent it to the computer.
A cookie is not an executable file or program and therefore cannot spread.
What are cookies for?
The use of cookies is intended to recognize users and to be able to provide a better, more personalized service. To do this, we identify the origin of the user, the preferences of the user (country, login, browser characteristics, usage information, etc.) and collect information about the use of our website.
The purpose of using cookies is to obtain statistical information on the use of our website.
By setting up your browser to opt out of cookies, certain features, pages, and website spaces will not be accessible, which we cannot be responsible for.
We also draw your attention to the fact that when you object to the installation or use of a cookie, a refusal cookie is installed on your terminal equipment. If you delete this opt-out cookie, it will no longer be possible to identify yourself as having refused the use of cookies. Similarly, when you consent to the installation of cookies, a consent cookie is installed. Consent or refusal cookies must remain on your terminal equipment.
How do I disable cookies?
The user can set his browser to accept or refuse the cookies he receives or for the browser to notify him when a server wants to keep a cookie or remove it from his computer. In the mobile phone, it can remove cookies on the "Parameters" option.
To prevent the installation of cookies you must follow the instructions that correspond to the browser used:
Internet Explorer: on the "Internet Options" menu, click on the "Confidentiality" tab, select the desired setting and tap the advanced settings. Select "Ignore Automatic Cookie Management." Mark "Activate"or "Block." We recommend activating the "Always Accept Session Cookies" option to allow for more optimal browsing on our website.
Firefox: on the "Tools" menu, click on the "Confidentiality" tab. Turn on or off "Accept web cookies" or "tell websites not to track me," depending on your browser's version. You can also eliminate installed cookies by clicking on the "eliminate cookies individually" option.
Chrome: on the "Tools" menu, click on the "Confidentiality" settings tab. After selecting the "show advanced settings" option, click on your favorite cookie setting. If you don't want to allow installation, you can select the option "block site data and third-party cookies."
Opera: on the "Adjustment" menu, click on the "Advanced" tab. On the "Cookies"menu, select theoptions "Accept traces" or "Never accept cookies." If you want to have a more comprehensive level of control over cookies that install in your computer, we recommend that you select the "Ask Me Before Accepting Cookies" option.
Safari: on the "Tools" menu, click on the "Security" tab. On the "Accept Cookies" menu, select "Always" or "Never." If you have an iPhone, you'll need to enter "SetsSafari" and select whether or not you accept cookies.
If you're using another browser, you can get more information about setting for installing cookies through the help or support section of the browser itself.
RADIOLAB LTD may amend the Cookies Policy in accordance with the law, regulations or to tailor the policy to the instructions issued by CNIL. RADIOLAB LTD advises users to regularly visit cookie policy to be kept informed of changes
COOKIES THAT WE EMETTONS
When you log into our website we may, subject to your choices, install various cookies in your terminal allowing us to recognize the browser of your device during the duration of the validity of the cookie in question. The Cookies we issue are used for the purposes described below, subject to your choices, which result from the settings of your navigation software, used during your visit to our site.
The Cookies we issue allow us to:
To establish statistics and volumes of attendance and usage of the various elements that make up our site (topics and content visited, routes), allowing us to improve The interest and ergonomics of our services
To adapt the presentation of our site to your device's display preferences (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on your hardware and software viewing or reading your device has
To memorize information about a form you have filled out on our website (registration or access to your account) or to products, services or information you have chosen on our site RADIOLAB LTD (subscribed service, contents of an order basket, etc.)
To allow you to access reserved and personal spaces of our site, such as your account, thanks to identifiers or data that you may have previously entrusted to us
Implement security measures, for example when you are asked to re-connect to content or service after a certain amount of time.
THE COOKIES EMIS BY TIERS
The issuance and use of cookies by third parties is subject to the privacy policies of these third parties.
Advertising content (graphics, animations, videos, etc.) in our advertising spaces may contain Cookies issued by third parties: either the advertiser responsible for the advertising content concerned, or a third-party company the advertiser (communications consulting agency, audience measurement company, targeted advertising provider, etc.), which has associated a cookie with an advertiser's advertising content.
If so, cookies issued by these third parties may allow them, during the validity of these cookies:
To count the number of views of advertising content broadcast through our advertising spaces,
Identify the ads thus displayed, the number of users who clicked on each ad, allowing them to calculate the amounts owed as a result and to establish statistics
Recognize your device when it is browsing any other site or service on which these advertisers or third parties also issue cookies and,
If necessary, adapt these third-party sites and services or the advertisements they broadcast to the navigation of your terminal that they may be aware of.

RADIOLAB LTD code of conduct
The RADIOLAB LTD Code of Conduct is one of the ways we put RADIOLAB LTD values into practice. It’s built around the recognition that everything we do in connection with our work at RADIOLAB LTD will be, and should be, measured against the highest possible standards of ethical business conduct. We set the bar that high for practical as well as aspirational reasons: Our commitment to the highest standards helps us hire great people, build great products, and attract loyal customers.
Respect for our customers, for the opportunity, and for each other are foundational to our success and are something we need to support every day.
Who Must Follow Our Code?
We expect all of our employees and Board members to know and follow the Code.
Failure to do so can result in disciplinary action, including termination of employment. Moreover, while the Code is specifically written for RADIOLAB LTD employees and Board members, we expect RADIOLAB LTD contractors, consultants, and others who may be temporarily assigned to perform work or services for RADIOLAB LTD to follow the Code in connection with their work for us. Failure of a RADIOLAB LTD contractor, consultant, or other covered service providers to follow the Code can result in the termination of their relationship with RADIOLAB LTD.
What If I Have a Code-Related Question or Concern?
If you have a question or concern, don’t just sit there. You can contact your manager, or managing partner.
I. Serve Our Customers
Our customers value RADIOLAB LTD not only because we deliver great products and services, but because we hold ourselves to a higher standard in how we treat customers and operate more generally. Keeping the following principles in mind will help us to maintain that high standard:
1. Integrity
Our reputation as a company that our customers can trust is our most valuable asset, and it is up to all of us to make sure that we continually earn that trust. All of our communications and other interactions with our customers should increase their trust in us.
2. Usefulness
Our products, features, and services should make RADIOLAB LTD more useful for all our customers. We have many different types of customers, from individuals to large businesses, but one guiding principle: “Is what we are offering useful?”
3. Privacy, Security, and Freedom of Expression
Always remember that we are asking customers to trust us with their personal information. Preserving that trust requires that each of us respect and protect the privacy and security of that information. Our security procedures strictly limit access to and use of customers’ personal information and require that each of us take measures to protect customer data from unauthorized access. Know your responsibilities under these procedures, and collect use, and access customer personal information only as authorized by our Security Policies, our Privacy Policies, and applicable data protection laws.
4. Responsiveness
Part of being useful and honest is being responsive: We recognize relevant customer feedback when we see it, and we do something about it. We take pride in responding to communications from our customers, whether questions, problems or compliments. If something is broken, fix it.
5. Take Action
Any time you feel our customers aren’t being well-served, don’t be bashful - let someone in the company know about it. Continually improving our products and services takes all of us, and we’re proud that RADIOLAB LTD champions our customers and take the initiative to step forward when the interests of our customers are at stake.
II. Support Each Other
We are committed to a supportive work environment, where employees could reach their fullest potential. RADIOLAB LTD are expected to do their utmost to create a workplace culture that is free of harassment, intimidation, bias, and unlawful discrimination.
1. Equal Opportunity Employment
Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
2. Harassment, Discrimination, and Bullying
RADIOLAB LTD prohibits discrimination, harassment and bullying in any form – verbal, physical, or visual, as discussed more fully in our Policy Against Discrimination, Harassment and Retaliation. If you believe you’ve been bullied or harassed by anyone at RADIOLAB LTD, or by a RADIOLAB LTD partner or vendor, we strongly encourage you to immediately report the incident to your supervisor or managing partner.
3. Drugs and Alcohol
Our position on substance abuse is simple: It is incompatible with the health and safety of our employees, and we don’t permit it. Consumption of alcohol is not banned at our offices, but use good judgment and never drink in a way that leads to impaired performance or inappropriate behaviour, endangers the safety of others, or violates the law. Illegal drugs in our offices or at sponsored events are strictly prohibited.
4. Safe Workplace
We are committed to a violence-free work environment, and we will not tolerate any level of violence or the threat of violence in the workplace. Under no
circumstances should anyone bring a weapon to work.
III. Avoid Conflicts of Interest
When you are in a situation in which competing loyalties could cause you to pursue a personal benefit for you, your friends, or your family at the expense of
RADIOLAB LTD or our customers, you may be faced with a conflict of interest. All of us should avoid conflicts of interest and circumstances that reasonably present the appearance of a conflict.
When considering a course of action, ask yourself whether the action you’re considering could create an incentive for you, or appear to others to create an incentive for you, to benefit yourself, your friends or family, or an associated business at the expense of RADIOLAB LTD. If the answer is “yes,” the action you’re considering is likely to create a conflict of interest situation, and you should avoid it.
Below, we provide guidance in seven areas where conflicts of interest often arise:
Personal investments
Outside employment, advisory roles, board seats, and starting your own business
Business opportunities found through work
Inventions
Friends and relatives; co-worker relationships
Accepting gifts, entertainment, and other business courtesies
Use of RADIOLAB LTD products and services
In each of these situations, the rule is the same – if you are considering entering into a business situation that creates a conflict of interest, don’t. If you are in a business situation that may create a conflict of interest, or the appearance of a conflict of interest, review the situation with your manager. Finally, it’s important to understand that as circumstances change, a situation that previously didn’t present a conflict of interest may present one.
1. Personal Investments
Avoid making personal investments in companies that are RADIOLAB LTD competitors or business partners when the investment might cause, or appear to cause, you to act in a way that could harm RADIOLAB LTD.
2. Outside Employment, Advisory Roles, Board Seats, and Starting Your Own Business
Avoid accepting employment, advisory positions, or board seats with RADIOLAB LTD competitors or business partners when your judgment could be, or could appear to be, influenced in a way that could harm RADIOLAB LTD.
3. Business Opportunities Found Through Work
Business opportunities discovered through your work here belong first to RADIOLAB LTD, except as otherwise agreed to by RADIOLAB LTD.
4. Inventions
Developing or helping to develop outside inventions that a) relate to RADIOLAB LTD existing or reasonably anticipated products and services, b) relate to your position at RADIOLAB LTD, or c) are developed using RADIOLAB LTD corporate resources may create conflicts of interest and be subject to the provisions of RADIOLAB LTD
Confidential Information and Invention Assignment Agreement and other employment agreements.
5. Friends and Relatives; Co-Worker Relationships
Avoid participating in management of or decision-making regarding potential or existing RADIOLAB LTD business relationships that involve your relatives, spouse or significant other, or close friends. This includes being the hiring manager for a position for which your relative or close friend is being considered or being a relationship manager for a company associated with your spouse or significant other.
To be clear, just because a relative, spouse/significant other, or close friend works at RADIOLAB LTD or becomes a RADIOLAB LTD competitor or business partner doesn’t mean there is a conflict of interest. However, if you are also involved in that RADIOLAB LTD business relationship, it can be very sensitive. The right thing to do in that situation is to discuss the relationship with your manager.
Finally, romantic relationships between co-workers can, depending on the work roles and respective positions of the co-workers involved, create an actual or apparent conflict of interest. If a romantic relationship does create an actual or apparent conflict, it may require changes to work arrangements or even the termination of employment of either or both individuals involved.
6. Accepting Gifts, Entertainment, and Other Business Courtesies
Accepting gifts, entertainment, and other business courtesies from a RADIOLAB LTD competitor or business partner can easily create the appearance of a conflict of interest, especially if the value of the item is significant.
Generally, acceptance of inexpensive “token” non-cash gifts is permissible. In addition, infrequent and moderate business meals and entertainment with clients and infrequent invitations to attend local sporting events and celebratory meals with clients can be appropriate aspects of many RADIOLAB LTD business relationships, provided that they aren’t excessive and don’t create the appearance of impropriety. Before accepting any gift or courtesy, be aware that you may need to obtain manager approval.
7. Use of RADIOLAB LTD Products and Services
Avoiding potential conflicts of interest also means that you should not use RADIOLAB LTD products, services, internal tools, or information in a way that improperly benefits you or someone you know or creates the appearance that you have an unfair advantage over customers outside of RADIOLAB LTD. For example, you should never approve RADIOLAB LTD accounts, services, or credits for yourself, your friends, or family members.
V. Protect RADIOLAB LTD Assets
1. Intellectual Property
RADIOLAB LTD intellectual property rights (our trademarks, logos, copyrights, trade secrets, “know-how”, and patents) are among our most valuable assets.
Unauthorized use can lead to their loss or serious loss of value. You must respect all copyright and other intellectual property laws, including laws governing the fair use of copyrights, trademarks, and brands. You must never use RADIOLAB LTD (or its affiliated entities’) logos, marks, or other protected information or property for any business or commercial venture without pre-clearance from the Marketing team. We strongly encourage you to report any suspected misuse of trademarks, logos, or other RADIOLAB LTD intellectual property to Legal.
Likewise, respect the intellectual property rights of others. Inappropriate use of others’ intellectual property may expose RADIOLAB LTD and you to criminal and civil fines and penalties. Please seek advice from Legal before you solicit, accept, or use proprietary information from individuals outside the company or let them use or have access to RADIOLAB LTD proprietary information. You should also check with Legal if developing a product that uses content not belonging to RADIOLAB LTD.
2. Company Equipment
RADIOLAB LTD gives us the tools and equipment we need to do our jobs effectively,
but counts on us to be responsible and not wasteful with the RADIOLAB LTD stuff we are given.
3. The Network
RADIOLAB LTD communication facilities (which include both our network and the hardware that uses it, like computers and mobile devices) are a critical aspect of our company’s property, both physical and intellectual. Be sure to follow all security policies
4. Physical Security
If you’re not careful, people may steal your stuff. Always secure your laptop, important equipment, and your personal belongings, even while on RADIOLAB LTD premises.
5. Employee Data
We collect and store personal information from employees around the world.
VI. Ensure Financial Integrity and Responsibility
Financial integrity and fiscal responsibility are core aspects of corporate professionalism. This is more than accurate reporting of our financials, though that’s certainly important. The money we spend on behalf of RADIOLAB LTD is not ours; it’s the company’s and, ultimately, our shareholders’. Each person at RADIOLAB LTD – not just those in Finance – has a role in making sure that money is appropriately spent, our financial records are complete and accurate, and internal controls are honored. This matters every time we hire a new vendor, expense something to RADIOLAB LTD, sign a new business contract, or enter into any deals on RADIOLAB LTD behalf.
To make sure that we get this right, RADIOLAB LTD maintains a system of internal controls to reinforce our compliance with legal, accounting, tax, and other
regulatory requirements in every location in which we operate.
1. Spending RADIOLAB LTD Money
A core RADIOLAB LTD value has always been to spend money wisely. When you submit an expense for reimbursement or spend money on RADIOLAB LTD behalf, make sure that the cost is reasonable, directly related to company business, and supported by appropriate documentation. Always record the business purpose (e.g., if you take someone out to dinner on RADIOLAB LTD, always record in our expense reimbursement tool the full names and titles of the people who attended as well as the reason for the dinner) and comply with other submission requirements. If you’re uncertain about whether you should spend money or submit an expense for reimbursement, check with your manager.
2. Signing a Contract
Each time you enter into a business transaction on RADIOLAB LTD behalf, there should be documentation recording that agreement, approved by the Legal
Department. Signing a contract on behalf of RADIOLAB LTD is a very big deal. Never sign any contract on behalf of RADIOLAB LTD unless all of the following are met:
You are authorized to do so under our Signature Authority and Approval Policy. If you are unsure whether you are authorized, ask your manager
The contract has been approved by Legal. If you are using an approved RADIOLAB LTD form contract, you don’t need further Legal approval unless you have made changes to the form contract or are using it for other than its intended purpose
You have studied the contract, understood its terms and decided that entering into the contract is in RADIOLAB LTD interest
All contracts at RADIOLAB LTD should be in writing and should contain all of the relevant terms to which the parties are agreeing – RADIOLAB LTD does not permit
“side agreements,” oral or written.
3. Recording Transactions
If your job involves the financial recording of our transactions, make sure that you’re fully familiar with all of the RADIOLAB LTD policies that apply.
Immediately report to Finance any transactions that you think are not being recorded correctly.
4. Reporting Financial or Accounting Irregularities
It goes without saying that you should never, ever interfere in any way with the auditing of RADIOLAB LTD financial records. Similarly, you should never falsify any record or account, including time reports, expense accounts, and any other RADIOLAB LTD records.
5. Hiring Suppliers
As RADIOLAB LTD grows, we enter into more and more deals with suppliers of equipment and services. We should always strive for the best possible deal for RADIOLAB LTD. This almost always requires that you solicit competing bids to make sure that you’re getting the best offer. While price is very important, it isn’t the only factor worth considering. Quality, service, reliability, and the terms and conditions of the proposed deal may also affect the final decision.
6. Retaining Records
It’s important that we keep records for an appropriate length of time. The RADIOLAB LTD Records Retention Policy suggests minimum record retention periods for certain types of records. These are great guidelines, but keep in mind that legal requirements, accounting rules, and other external sources sometimes specify longer retention periods for certain types of records, and those control where applicable.
VII. Obey the Law
RADIOLAB LTD takes its responsibilities to comply with laws and regulations very seriously and each of us is expected to comply with applicable legal equirements and prohibitions. While it’s impossible for anyone to know all aspects of every applicable law, you should understand the major laws and regulations that apply to your work. A few specific laws are easy to violate unintentionally and so are worth pointing out here:
1. Competition Laws
Most countries have laws – known as “antitrust,” “competition,” or “unfair competition” laws – designed to promote free and fair competition. Generally speaking, these laws prohibit 1) arrangements with competitors that restrain trade in some way, 2) abuse of intellectual property rights, and 3) use of market power to unfairly disadvantage competitors.
Certain conduct is absolutely prohibited under these laws, and could result in your imprisonment, not to mention severe penalties for RADIOLAB LTD.
2. Anti-bribery Laws
Like all businesses, RADIOLAB LTD is subject to lots of laws, both U.S. and non-U.S., that prohibit bribery in virtually every kind of commercial setting. The rule for us at RADIOLAB LTD is simple – don’t bribe anybody, anytime, for any reason.
3. Non-government relationships
You should be careful when you give gifts and pay for meals, entertainment, or other business courtesies on behalf of RADIOLAB LTD. We want to avoid the possibility that the gift, entertainment, or other business courtesy could be perceived as a bribe, so it’s always best to provide such business courtesies infrequently and, when we do, to keep their value moderate.
4. Dealing with government officials
Offering gifts, entertainment, or other business courtesies that could be perceived as bribes becomes especially problematic if you’re dealing with a government official. “Government officials” include any government employee; candidate for public office; or employee of government-owned or -controlled companies, public international organizations, or political parties. Several laws around the world, including the U.S. Foreign Corrupt Practices Act and the UK Bribery Act, specifically prohibit offering or giving anything of value to government officials to influence official action or to secure an improper advantage. This not only includes traditional gifts, but also things like meals, travel, political or charitable contributions, and job offers for government officials’ relatives. Never give gifts to thank government officials for doing their jobs. By contrast, it can be permissible to make infrequent and moderate expenditures for gifts and business entertainment for government officials that are directly tied to promoting our products or services (e.g., providing a modest meal at a day-long demonstration of RADIOLAB LTD products).
The U.S. also has strict rules that severely limit the ability of a company or its employees to give gifts and business courtesies to a U.S. government official and also limit the official’s ability to accept such gifts. The Honest Leadership and Open Government Act prohibits giving any gifts, including travel and other courtesies, to Members, Officers, and employees of the U.S. Senate and House of Representatives unless they fit within one of a number of specific exceptions. Gifts to employees of the U.S. executive branch are also regulated and subject to limits.
Finally, state and local government officials in the U.S. are also subject to additional legal restrictions. Consult RADIOLAB LTD Anti-Bribery and Government Ethics Policy before giving any such gifts or business courtesies and obtain all required pre-approvals. Carefully follow the limits and prohibitions described there, and obtain any required pre-approvals.

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